If your Cox home phone line is down, it’s more likely that the issue is connected to a larger outage at Cox’s end. Constant disconnects, high unstable ping while gaming. Let us know the location you'd like to browse. Cox Outage in Phoenix, Maricopa County, Arizona Last Updated 30 seconds ago: Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Dealing with Internet, TV and phone outages can be frustrating, but these simple steps can help get your services back in action. If you're still experiencing a service disruption, here are some specific equipment-related troubleshooting resources that can help get your devices back up and running. Your IP: 188.8.131.52 @CoxHelp we have had 3 techs come out and check our internet and it still is messing up. It has been like this all week. Electricity is necessary to power your Cox Business equipment. Double check that your monthly bill payments are up to date – late payments could cause a service interruption, Try rebooting your modem or resetting your cable TV receiver, Secure the cables and cords connected between your equipment, devices and walls, Test that outlets are working and a fuse hasn’t blown, Make sure your TV is on the right input & your cordless phone batteries are charged. @CoxHelp PLEASE YOUR INTERNET HAS BEEN HORRIBLE TODAY FIX IT NOW OMFG. We are paying for way better internet than we are receiving. Also don't post any of your personal information. But Sunday I was told there was no issue, to Monday and Tuesday being told the issue was an outage. If you don’t see an outage alert in My Account or the Cox App, your service disruption may not be caused by a network outage. I’ve called, texted, you name it with @CoxHelp and they have no ETA of when I will be connected again. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. • Latest outage, problems and issue reports in social media. PLEASE FIX THE ISSUE OR DONT BILL US FOR GARBAGE!!!!!!! Call every single day for 2 weeks . Performance & security by Cloudflare, Please complete the security check to access. Share them here. @CoxHelp Ben, can you please explain what the problem is causing the outage? If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Useful comments include a description of the problem, city and postal code. Live reports @K_Ross7_ @cox gonna have to compensate me The issue is massive ping spikes (up to 5k) and up to 90% packet loss when the issues happen. @CoxHelp Another day, another disruption of service. Smart home automation and monitored security solutions, Discover security and automation features, tips and basic instrustions, Unlimited calling in the US, Canada and Mexico, Discounted per-minute rates on international calls, Discover home phone features, tips and basic instructions, Add users and update your contact preferences, View account-related messages including emails & texts, View current & past bills, make payments, and more, Check out your services, shop for add-ons, troubleshoot equipment, and get quick access to useful product tools, Discover features, tips and basic how-to's to maximize the enjoyment of your Cox services. @CoxComm has had me unplug/plug my router in more counts than I can imagine. If Cox is down right now, we’ll list all the cities and regions affected. I’m still paying for the service but haven’t had service for a week. I have done extensive virus scans, and the problems persist 99% of the time between the hours of 6p to 12a. Simply submit your mobile number in the My Account alert or the Cox app. What to do if there’s not a network outage. I’ve had similar issues. Whether it’s severe storms, network maintenance, or other outage events, we know staying connected is critical for running your business. I have a hard wired connection. Month? Pay $50 for old (not even working) WiFi and $30 for a new system ?? Anyone else having issues with the TV Guide on @CoxCalifornia? To check this status, log in to My Account or open the Cox app. Is Cox down right now? **** y’all @CoxComm. @CoxHelp Yes I know there is not. Full streaming experience: On Demand, voice remote, streaming apps, music and more! sometimes up to 2am. Can you help me understand why you were able to fix the problem two streets down, but the problem persists in my area? Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. I mean you should actually provided a service if you're going to charge people. @AsgardSG1 @GabeIkard @CoxComm How much did you spend? If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. It also provides voice, data and video services to businesses. Please don't call "support numbers" posted below — most probably it's a scam. Tech came out and said there was an issue with the node at the main box and there should be an outage report but since only about 8% are affected Cox hasn’t said anything about the outage … Cox Outage Information. Full TV experience: live & On Demand, voice remote, streaming apps and more! See if Cox is having an outage in Virginia or it's just you. Live Cox outages report and heat map. . Watch TV live and On Demand with the Contour app—free with a Cox TV subscription. In this case, Cox is aware of the outage and is working hard to restore your service, so don’t worry about trying to contact us. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. • Enjoy free access to 3M+ Cox Hotspots nationwide with Cox Internet Preferred or higher. Send your complaints or troubleshoot here: Outage reports and issues in the past 15 days originated from: Tips? Can you help? Cox residential services include … Tech came out and said there was an issue with the node at the main box and there should be an outage report but since only about 8% are affected Cox hasn’t said anything about the outage … Having issues? You’ll see an alert like this if you’re in an outage: Here are some helpful tips while the outage is being resolved: Do not reset or reboot your equipment—this may cause additional problems. If you've fixed it other places you have to have SOME estimates? Sign in, Looking for Business service? Cox Outage Map Check Current Status. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. Need to stay connected? @CoxHelp Our Internet has been intermittent, the service cuts out for about 30 minutes a time at least once a day or so. Now it is not an outage but still an issue. @CoxHelp you're not actually going to charge people for the month of November are you? Week? Really don't know why we even pay for a service we don't get. NFL RedZone, MLB Extra Innings, Latino, Movies and more! Post yours and see other's reports and complaints. Make sure to report and "downvote" such posts. Frustrations? Sign up to receive a text notification once the outage is resolved. First, let’s check if your service is being interrupted by a network outage—an outage that affects your area, not just your house. Already a Cox Residential customer? First, let’s check if your service is being interrupted by a network outage—an outage that affects your area, not just your house. The episode descriptions on everything is just a generic description of the show in general not the actual episode. Please note: if we haven't identified an outage at your address, you won't see an alert. Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. NOW I need a new ‘panoramic’ router to run my ****? @CoxComm @CoxHelp just admit you oversold the node in my area and install a new one to break the load up. Year? #Okla needs more ISPs for competition in the market. I miss having Internet in my house. @CoxHelp And what is your plan @CoxHelp in the event the only thing I get told is "Due to Covid people are staying home and using their internet more which is causing it to slow down due to peak network usage hours" Because that literally only means you oversold the node. Go to Cox Business. As a last resort, you can reach out to Cox at 1-800-234-3993 or simply tweet them on their Twitter handle @CoxHelp. @CoxHelp Internet has been HORRIBLE this past month. Check current status and outage map. @CoxHelp @CoxComm And before you ask. Cloudflare Ray ID: 5f0f0725ba19d8e1 Want to stream a show while you wait? If you have Cox Homelife, your security system will still function on a cellular backup until Internet connection is restored. If you experience a loss of power, your local utility provider must restore power before our technicians can start restoring your services. Current outage map for Cox. Dealing with Internet, TV and phone outages can be frustrating, but these simple steps can help get your services back in action. I would not recommend Cox to my worst enemy to be honest, @eFreie81 @GabeIkard @CoxComm It was around $200 for the router and about the same for the modem I did that about 6 years ago and only have minimal issues every once in a while.