Download a printable version of the 2021 virtual class calendar. 845 0 obj
Download the Participant Guide for instructions and suggestions for completing the Body of Knowledge courses and monitoring your progress. The Institute is committed to improving the patient experience by serving as a reliable resource for shared information and proven practices, a dynamic incubator of leading research and new ideas and an interactive connector of leaders and practitioners. The Beryl Institute 2.A. By providing feedback via this worksheet you are contributing to a critical dialogue on the importance of patient experience and the professionals who lead this function in healthcare settings around the world. Questions about your PRWeb account or interested in learning more about our news services? Domain teams led by volunteer leaders completed a comprehensive review and analysis of the entire BOK (all 15 domains). Sign up for our informative series of monthly e-newsletters from The Beryl Institute. For the next 6 weeks, through Monday, April 16, we will be gathering your input to further polish this work. 838 0 obj
<>/Filter/FlateDecode/ID[<6BD634B28777B74188BB9DB391587636><121D60953A0CA64CADD04F87C320F7EE>]/Index[825 21]/Info 824 0 R/Length 81/Prev 654683/Root 826 0 R/Size 846/Type/XRef/W[1 3 1]>>stream
“The Body of Knowledge courses are designed to help healthcare leaders and professionals acquire skills that will prepare them to address challenges in the field and, to ultimately, improve the patient experience.”. It also brought greater clarity to the findings in the “Four Cornerstones” paper. Patient Experience Body of Knowledge Participant uide 5 Tracking Your Progress Monitoring your progress can be done for each individual course. To learn more or register for courses, visit: http://www.theberylinstitute.org/?page=BOK. h�bbd```b``v������d:W�u�d
I invite and encourage you to join the conversation. The result is the fifteen domains outlined in the Patient Experience Body of Knowledge framework. Forces Driving the Need To Improve2.B. Patient Experience Body of Knowledge - Feedback Worksheet. Jason A. Wolf, Ph.D. How to Co-produce Improvements with Patients. The Patient Experience Body of Knowledge and courses exemplify the Institute’s position as an active community of practice on patient experience improvement. On the course page, under Step Two, click “Virtual Class Registration”. Nashville, TN 37203 The power of this process has been, and will continue to be, that it includes the voices of hundreds of individuals from around the world in a collective discussion on what it means to truly be a leader in patient experience efforts. About The Patient Experience Body of Knowledge is a community-developed framework capturing the knowledge central to the role of the patient experience leader. The Institute is uniquely positioned to develop and publicize cutting-edge concepts focused on improving the patient experience, touching thousands of healthcare executives and patients. Read our, In 2012, a project steering team mind-mapped and categorized a wide range of knowledge associated with effective patient experience leadership.